Abdominal Pain
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592
Acute Asthma
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592
Alcohol Advice
Who do I see: Daws / AA / Blenheim
Advice: Please visit www.rbkc.gov.uk or www.blenheimcdp.org.uk for details on how to access and for information regarding self-referrals.
Blood Pressure Monitoring
Who do I see: Health Care Assistant
Advice: Please contact the surgery on 0207 727 4592
Blood Tests
Who do I see: Health Care Assistant / Phlebotomist
Advice: Please contact the surgery on 0207 727 4592. Appointments for blood tests MUST have been requested by your doctor or other health care professional.
Boils
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592
Breathlessness
Who do I see: GP
Advice: Telephone 999 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, please contact the surgery on 0207 727 4592.
Cellulitis
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Cervical Smears
Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on to make an appointment, on a day that you are not bleeding or on your period.
Chest Infections
Who do I see: GP if persists for more than 1 week, or other chest issues (asthma)
Advice: Please contact the surgery on 0207 727 4592.
Chest Pain
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please contact the surgery on 0207 727 4592.
Children’s Immunisations
Who do I see: Practice Nurse
Advice: Appointments needed for immunisations; please book an appointment online, or contact reception on to make an appointment. Find out more at NHS Choices.
Chronic Heart Disease
Who do I see: GP
Advice: Annual clinic appointments will be sent to all CHD patients, please ask for an earlier appointment if worried.
Coils or Implants
Who do I see: Raymede Family Planning Clinic
Advice: www.sexualhealth.cnwl.nhs.uk
Appointments available to be booked online. Raymede Clinic offers free and confidential sexual health services. Walk in and see us all for sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online. Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00 pm, Wednesday 12:00 pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00 pm.
Contraception and Family Planning
Who do I see: Family Planning Clinic / GP
Advice: Contraception and family planning appointments are available at various times every day. For a GP, please contact the surgery on 0207 727 4592.
Raymede Family Planning Clinic
Appointments available to be booked online. Raymede Clinic offers free and confidential sexual health services. Walk in and see us for all sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online.
Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00 pm, Wednesday 12:00pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00pm.
Dementia Screening
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Dental Problems
Who do I see: Dentist / GP for dental abscess if no emergency dentist available
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
Depot Injection (other)
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Depot Injection (contraception)
Who do I see: Family Planning Clinic / Practice Nurse
Advice: Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on to make an appointment.
Raymede Family Planning Clinic.
Appointments available to be booked online. Raymede Clinic offers free and confidential health services. Walk in and see us for all sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online.
Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00 pm, Wednesday 12:00 pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00 pm.
Diabetes Monitoring
Who do I see: Healthcare Assistant / Practice Nurse (full annual)
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For the surgery, please contact the surgery on 0207 727 4592.
Diet/Lifestyle Changes
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Dizziness
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Dressings
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
ECG
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Fit Note (Sick note)
Who do I see: Self certify first 7 days, then contact GP.
Advice: For a GP, please fill in a MED3 request form at the reception. Normal time to do a Fit Note (Sick note): 3 working days.
If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Please note if you are requesting a sick note within the first 7 days of illness a charge may be payable.
Flu Vaccine
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Forms, certificates and medicals
Who do I see: Reception / Admin
Advice: A medial examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Genital Infections including Herpes
Who do I see: Genitourinary (GUM) Clinic / GP / Raymede Family Planning Clinic
Advice: www.sexualhealth.cnwl.nhs.uk
Appointments available to be booked online. Raymede Clinic offers free and confidential sexual health services. Walk in and see us for all sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online. Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00, Wednesday 12:00 pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00 pm.
For a GP, please contact the surgery on 0207 727 4592.
Headaches
Who do I see: Community Pharmacy / GP
Advice: Please search for your nearest community pharmacist. For a GP, please contact the surgery on 0207 727 4592.
Holiday Cancellation Certificate
Who do I see: GP Surgery Receptionist
Advice: Please attend in person to fill in a form at the reception. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Infected Wounds
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment. Find out more information at NHS Choices.
Insomnia
Who do I see: Community Pharmacy / IAPT Service / GP
Advice: Please visit www.communitylivingwell.co.uk for IAPT services, or you can self refer by using the online form.
Search for your nearest community pharmacist. For a GP, please contact the surgery on 0207 727 4592.
Insurance Reports
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medication Reviews
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Moles
Who do I see: GP
Advice: For a GP, please contact the surgery on 0207 727 4592.
Passport Forms
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.
Period Problems
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Pneumoccocal Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Prescription Queries
Who do I see: GP
Advice: Please contact the surgery on 0207 727 4592.
Removal of Stitches
Who do I see: Practice Nurse
Advice: Please contact the surgery on 0207 727 4592.
Ring Pessary
Who do I see: Family Planning Clinic – Raymede Family Planning Clinic
Advice: www.sexualhealth.cnwl.nhs.uk
Appointments available to be booked online. Raymede Clinic offers free and confidential sexual health services. Walk in and see us for all sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online.
Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00 pm, Wednesday 12:00pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00 pm.
Shingles Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Sick Note (Fit Note)
Who do I see: Self certify first 7 days, then GP.
Advice: For a GP, please fill in a MED3 request form at the reception. Normal time to do a Fit Note (Sick Note): 3 working days. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Smoking Cessation
Who do I see: Smoking Cessation Advisor
Advice: Please contact the surgery on 0207 727 4592.
Find out more from the NHS advice page.
Sore Penis
Who do I see: Sexual Health Clinics / GP if it persists
Advice: For a GP, please contact the surgery on 0207 727 4592.
Spirometry Testing
Who do I see: Practice Nurse / Healthcare Assistant
Advice: Please book an appointment online, or contact reception on to make an appointment.
Tetanus Injection
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Travel Vaccinations
Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either book an appointment online, or contact reception on to make an appointment.
Urine Infections
Who do I see: GP
Advice: Please leave your urine sample at the reception with your full name, DOB and reason for leaving the urine sample at the reception. GP / Practice nurse will contact you regarding your urine sample later.
Vaginal Discharge
Who do I see: Sexual Health Clinic / Practice Nurse / GP
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can also visit Raymede Family Planning Clinic.
www.sexualhealth.cnwl.nhs.uk
Appointments available to be booked online. Raymede Clinic offers free and confidential sexual health services. Walk in and see us for all sexual health and contraception services.
For intrauterine contraception IUD / IUS (coil) fitting or replacement where you should visit this page to watch a short video, then book online.
Walk in appointments are subject to availability and there may be a longer wait if the clinic is busy. We’ll see you as soon as we can. Please arrive one hour before we close or you may not be seen.
Address: St Charles Hospital, Exmoor Street, London, W10 6DZ
Opening Times: Monday 08:00 am to 19:00 pm, Wednesday 12:00 pm to 15:00 pm and 16:00 pm to 19:00 pm (closed until 16:45 pm on the first Wednesday of each month for staff training), Friday 08:00 am to 11:00 am and 12:00 pm to 15:00 pm.
For a GP please contact the surgery on 0207 727 4592.
Alternatively, please book an appointment online, or contact reception on to make an appointment.
Vitamin B12 Injection
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on to make an appointment.
Warfarin Monitoring
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please book an appointment online,or contact reception on to make an appointment.
