After 17 years of being a patient at this surgery, today I met a new doctor. I was at the surgery last week and overheard another patient talked about the doctor. I phoned up this week and requested to see them. From the doctor’s initial telephone call to meeting them in surgery, this is ‘the” perfect doctor. The doctor listens, asks questions, makes suggestions. The doctor made me feel so comfortable I felt like i was in a private clinic. What i like about the doctor most is their listening skills. From now on I will only request to see this doctor. I need someone who listens to me and treat me with respect, not someone rushing to get me out of there. Well done, doctor. Keep up the hard work.